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HELP
A. Getting Start with FreeMail
Accessing Messages
B. Composing Messages
C. Message Folders
Creating a Message Folder
Opening a Message Folder
Moving Messages from One Folder to Another
D. Address Book
Adding an address to your Address Book
Edit an address from your Address Book
Sending messages using Address Book
E. Options
F. Storage Space and Traffic Accounting
Storage Space
Traffic Accounting
A. Getting Start with FreeMail Top
Learn how to open your inbox and get start receiving and sending electronic messages

To access your e-mail messages, follow these steps:

  1. Open the free e-mail site at: http://www.email.ro, http://www.personal.ro or http://freemail.codec.ro.
  2. In the front page you must fill both login ID and password fields. The login ID is your e-mail account. Please note that password is case sensitive!
  3. If you receive any error message, please verify your login ID and password, or your connection to the Internet. If you think that there are other problems, please send an e-mail to us: freemail@astral.ro.
  4. If you successfully followed these steps, you are logged on your e-mail account and you will see:
    • In the left side of your browser window - a menu that provides tools for getting mails, composing and sending a message.
    • Pending your selections, in the rest of the window (main frame) you will receive the list of the messages contained in a folder, the list of your folders, an individual message or your customizable settings.
Accessing Messages

To read a message from your inbox or some other mail folder, you must:

  1. Open the folder in which the message resides. If the folder is a regular one, select it in the left menu, else you will select Folders..
  2. If the message you want to read does not appear in the current list, follow the Previous/Next links. The number of messages shown in a list can be chosen from Options/General options.
  3. Select the message from the list of messages. Each one of them is represented by a message header summary. This consists of pieces of information that can help you determining how to handle the message, such as sender, size, date and subject. To select a message, click its icon in the left side of the header.
    The icon shown is different for various kinds of messages, and indicates:
    • Mesaj necitit Unread message.
    • Mesaj necitit, cu atasament(e) Unread message, with attachment(s).
    • Mesaj citit Read message.
    • Mesaj citit, cu atasament(e) Read message, with attachment(s).

    For the unread messages, the address of the sender (or the receiver, for the Outbox and Drafts folders) is shown with bold characters.

    The messages from every folder can be sorted by sender (except Outbox and Drafts, that can be sorted by destination), by size, by subject or by date. The sort order is shown in the top of the list, and is indicated by a specific color. Thus, you may choose:

    • From - to sort the messages by sender, for every folder except Outbox and Drafts.
    • To - to sort the messages by destination (only available for Outbox and Drafts).
    • Size - to sort the messages by size, for every folder.
    • Subject - to sort the messages by subject, for every folder.
    • Date - to sort the messages by date, for every folder.

    For every message its size is shown in a separated column.

    To delete messages from every folder, select from the list the messages that you want to be deleted, using the checkboxes, and then the button Delete. The messages deleted, except those from Trash folder, will be moved to Trash, where they will still be available for a while, during this time being recoverable.

    The messages deleted from Trash folder can not be recovered.

  4. After opening a message you can:
    • save/delete it - click Save/Delete. If you save/delete a message, you will get the next one in the current folder. The deletion of a message from every folder, except Trash, moves it to Trash.
    • reply to sender - click Reply.
    • forward the e-mail to another address(es) - click Forward.
    • to change the way in which the headers of the messages are displayed - select Full headers/Brief headers.
    • to save the message locally (on floppy-disk or hard-disk) - select Download.
    • display previous/next message in the current folder - click Previous/Next.
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B. Composing Messages Top
Learn how to compose and send messages

You can send a message using anyone of the following methods:

  • create and send a new message. To create a new message you need to select Compose in the left menu.
  • reply to an old message or forward it to another address(es). You can click Reply/Forward at the bottom of the window.

In both cases you will get in the main frame a mail composer. You must fill at least To: field, where To: is the recipient for your message. For filling To: field (the same as Cc: and Bcc: field) you have two choices:

  1. manualy.
  2. select a name in the address book (at the right side of the window) and click on To: button (or Cc: and Bcc:).

An address in a list of addresses can have one of the following recipient types:

  • To - Primary recipients of the message.
  • Cc - Carbon Copy, for secondary recipients.
  • Bcc - Blind Carbon Copy, for secondary recipients not identified to the other recipients, including those in the Cc: list.

In all the three fields you can write more than one address but you must put a ',' delimiter between them. To send an e-mail to a specified address you may also use the Addr. Book in the left menu.

When you finished to write the message, click Send button (both at the center and the bottom of the window) and please look carefully for the error message that you will receive. If you see that your e-mail was not accepted for delivery, please click Back (in browser) and verify the address of the recipient.

If you do not want to send the message as soon as you wrote it, and perhaps to complete it later, select Save draft button. The message will be saved in Drafts folder, from where you will be able to access it in order to complete or to send it.

If you want to attach files to the message, select Attachments button. You can repeat this step as many times as you want.

C. Message Folders Top
Learn how to manipulate mail folders

When you select a folder you will receive a list of messages included in it. The maximum number of rows that appears is customizable (see Options). Now you can Save, Delete or Move an e-mail in other folder. To do this you must check the e-mail you want (you can select multiple messages) and click one of the buttons in window's bottom.

When you started with this e-mail account you had 5 implicit folders (Inbox, Outbox, Saved, Drafts and Trash). Now you have the possibility to create your own folders to store the messages (pending sender, for example).

The following tasks involve organizing and maintaining message folders:

  • Creating a message folder
  • Opening a message folder
  • Moving messages from one folder to another
Creating a Message Folder

To create a message folder you should follow these steps:

  • Click Folders in the left menu.
  • Click Add new folder in the main window.
  • Fill the fields Name and Description.
  • Click Add folder.
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Opening a Message Folder

To open a message folder and display its list of messages:

  1. Click Folders in the left menu.
  2. Choose the folder in the list.

For every folder in the list, its size is shown in a separated column.

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Moving Messages from One Folder to Another

To move a message from one folder to another, you must select the message in the list (you can select more than one), select the folder from the pop-up list (near Move to button) and click Move to.

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D. Address Book Top
Learn how to use your address book
Adding an address to your Address Book

To add an address to your address book:

  1. Click Addr. Book in the left menu.
  2. Click Add new address in the main window.
  3. Fill the fields Name and Email address.
  4. Click Add address.
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Edit an address from your Address Book

To edit an address that already exists in your address book:

  1. Click Addr. Book in the left menu.
  2. Click Edit in the main window, for the address you want to change.
  3. Fill the fields Name and Email address.
  4. Click Done.
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Sending messages using Address Book

To send a message using your address book:

  1. Click Addr. Book in the left menu.
  2. To select the address(es) you want to send the message, click the icon coresponding to one address, from the left side of the main window, or select multiple addresses and click Send. It will appear a mail composer having the field To: already filled with the address(es) you selected.
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E. Options Top
Learn how to setup your preferences

In Options you are allowed to change your name, general options, signature or password. The following options are available:

  • Change name - to change your first and last name that appear in the header of the messages you sent, and also to specify in this header a different address at which you want to be answered.
  • General options - here you may choose the default domain for your e-mail address (it will appear in the header of the messages you sent), the default order in listing folders, the number of rows used in listing folders, if you want the messages you sent to be saved in your Outbox folder, the language in which you want the interface of the service to be displayed and the way to include the messages that you want to forward to other addresses.
  • Change signature - to change the signature that appears at the end of all the messages you sent.
  • Change password - to change the password, after you type the old one and the new password you want.
F. Storage Space and Traffic Accounting Top
Learn how to manage your storage space and monthly traffic
Storage Space

FreeMail includes for every user 20MB of storage space. We consider this limit is enough for a normal traffic, so most users will not be affected. Please note that if you exceed this limit, you will not be able to send and receive messages until you delete some from your folders.

The following informations about your folders are available:

  • when you select Inbox or Compose from the left side menu the total amount of data stored in your folders is shown.
  • for each of your folders (Folders option), its size is indicated.
If you want to erase some messages, you can:
  • erase old messages: in each folder the messages can be sorted by date, in ascending order; now the oldest are at the top of the list and the newest at the bottom.
  • erase large messages: you can check which folders occupy the most of the allocated disk space, and check the messages in them. You can sort the messages by size in every folder.
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Traffic Accounting

FreeMail includes 20MB for the monthly traffic necessary for sending messages, receiving messages and files attaching. When you send a message the traffic generated is given by its size and the number of recipients.

Your traffic is shown when you select Inbox or Compose from the left side menu.

At the beginning of each month the traffic is reset to zero. If you exceed the traffic limit for the current month you will be able to send and receive messages only starting with the first day of the next month.

Note: If the limit allowed for the allocated storage space or for the monthly traffic is exceeded, the messages sent to you will be returned to the senders together with an explanation.

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